Frequently Asked questions - FAQ'S
To help save you time, please read our comprehensive list of FAQs where we have attempted to answer many of the types of enquiries we receive.
To help save you time, please read our comprehensive list of FAQs where we have attempted to answer many of the types of enquiries we receive.
A la carte menus
We regret we are unable to provide menus which change on a regular basis.
The websites of all our restaurants contain such information on the food and the price range as we are able to provide:
Set, Lunch, Pre-theatre Menus
All our restaurants have set menus for lunch.
In addition Veeraswamy and the Masala Zone restaurants have pre and post theatre menus.
The individual websites contain the relevant information.
Halal Food
At Chutney Mary, a good selection of lamb dishes are halal. All chicken dishes are halal. In addition, we have a large selection of seafood dishes.
At Veeraswamy, all the chicken and lamb used are halal. In addition to having a wide variety of fish and vegetarian dishes.
At Amaya, a good selection of chicken and lamb used are halal, in addition to having a wide variety of fish and vegetarian dishes.
Our staff at all restaurants will be pleased to advise you as to which dishes are halal.
Vegetarian; Vegan Dishes
Our current menus have many dishes suitable for vegetarians. The Vegan choice is much more limited.
For Chutney Mary, the vegan dishes are:
For further information please go to the individual restaurant websites.
Garlic free; Onion Free Dishes and Jain dishes
Our normal menu does not include garlic-free & onion-free Indian dishes. These can only be made by special request in respect of significant orders.
However unspiced grills or roasts can be made for individual orders placed in advance.
To make special request, please click here
Nutritional Information
We regret but it is not practical to provide nutritional information on our dishes.
Dishes with nuts
We regret that we are unable to serve customers with peanut allergy / intolerances at our restaurants.
This is because all our dishes can contain traces of nut. We are therefore unable to advise that any dish is nut-free. We cook extensively with nuts. There could be accidental cross-contamination from cooking oils, utensils or nut particles since we do not operate in a surgical environment. We are therefore unable to accept liability as a result of this.
Gluten Free Dishes
All our restaurants have a wide range of Gluten free dishes. These dishes are not identified separately on the menu, However please inform your server of your requirement and they will be happy to assist you to make your choice and avoid you from ordering any dishes that may contain gluten.
Lactose intolerant dishes
All our restaurants have a limited range of dairy free dishes. For further information please go to the individual restaurant websites
Make a reservation to eat at Chutney Mary, Veeraswamy or Amaya.
Make a reservation to eat at Masala Zone.
Ask us here for information on private parties and events in Chutney Mary, Veeraswamy or Amaya.
Ask us here for information on private parties and event in Masala Zone restaurants.
Gift vouchers
Please go to the Gift Vouchers page
Food Delivery; Food to Go
Masala Zone has a professional online food delivery service and Food to Go. For further information click here
Cookbook
The cook book we have is written by Camellia Panjabi - one of our promoter Directors. It is entitled 50 Great Curries of India.
It has sold over 1.25 million copies and is the single bestselling book on Indian food in the world today. It provides illuminating explanations of the philosophy behind the food, descriptions of exotic spices & the intricacies of cooking a curry.
It is available from Amazon
Veeraswamy curry sauce and paste
The Veeraswamy curry sauces and pastes which are currently being produced, under licence, are:
They are available online from Waitrose
Wheelchair access
Masala Zone: All Masala Zone restaurants have wheelchair access, and all have accessible toilets with the exception of Masala Zone Soho.
In respect of our fine dining restaurants:
For further information, please visit the individual restaurant websites.
Children
Children are welcome at all times at Masala Zone restaurants. High chairs, nappy changing facilities, and buggy access are all available. In addition there are painting books, crayons & kids menus.
In relation to the fine dining restaurants, there inevitably are greater restrictions, out of consideration to the other guests. High chairs are not available. The following is the policy:
Amaya, Chutney Mary & Veeraswamy:
Lunch:
Monday to Friday: Children above the age of 6 are allowed.
Saturday and Sunday – Children of all ages welcome.
Dinner: Monday - Sunday - Children aged 6 to 10 are welcome for reservations at 6pm & 6.30pm only and must vacate by 8.30pm.
Pukka Bar at Chutney Mary – children of all ages are welcome at all times.
We regret that we are unable to accommodate prams and push chairs in any of our restaurants.
In the interest of other diners, if children are noisy or running around, we will have to stop service and ask the family to leave.
Location, Directions, Opening times, Last orders and Dress code
The individual websites contain the relevant information.
For Masala Zone restaurants, please go here
For Chutney Mary, please go here
For Veeraswamy, please go here
For Amaya, please go here
Dress code
The dress code at Amaya, Chutney Mary & Veeraswamy is Smart / Elegant.
Our customers like to dine in a stylish environment and therefore we cannot entertain guests wearing shorts torn or scruffy jeans, polo-shirts emblazoned with logos or numbers, flip flops or sports sneakers, sportswear & baseball caps. Our restaurant managers will use utmost discretion and have complete authority to deny access to any guest whose attire and overall appearance doesn’t comply with the dress code.
There are no dress restrictions at Masala Zone restaurants.
Restaurant visit feedback
Give feedback on your recent visit to our fine dining restaurants - Chutney Mary, Veeraswamy or Amaya - and receive free Champagne at your next meal there.
Give feedback on your recent visit to one of our Masala Zone restaurants, and receive 15% off your next meal plus be entered in our great monthly prize draw for a £60 restaurant voucher.
Copy of bill request
Under the Data Protection regulations, we are unable to provide such information without verification of the identity of the person requesting matching the card information. Therefore customers will need to provide:
Food or Cocktail Recipe Request
We regret we are unable to part with recipes which are the lifeblood of our success. However, please see above for our cookbook.
We are inundated with requests of one type or another to support charities – which are equivalent to our making charitable donations.
It is impractical and uneconomic for us to so do on an extensive basis. We already support a number of charities with whom we have a long term relationship. We do not participate in industry-wide collective events.
We are happy to support charities relating to schools close to where our restaurants are located. If you fall in this category please contact us.
Searching for a job or career with a profitable well managed company? Click here
Photography and video is strictly prohibited within our fine dining restaurants to avoid any inconvenience and an invasion of privacy for our guests.
These restrictions do not apply to Masala Zone restaurants.